FREQUENTLY ASKED QUESTIONS
FAQ
RETURNS/REFUNDS
ZOCKZ offers refunds within 30 days of purchase, please note all refund requests are subject to review.
REQUEST A REFUND
SIZING
| SIZE | U.S MENS | U.S WMS | EUR | UK |
| S | 3-5 | 4-7 | 35-37 | 2-4 |
|
M |
5-8 | 7-9 | 37-39 | 4-6 |
|
L |
8-10 | 9-11 | 39-43 | 6-9 |
|
XL |
10-12 | 11-14 | 43-45 | 9-11 |
WHERE IS MY ORDER
Please note that orders may be delayed due to high volumes, weather, or seasonal demand. We're working hard to process your order quickly and appreciate your patience. Feel free to contact us with any questions.
TRACK MY ORDER
HOW DO I WASH MY SOCKS?
1. Sort them out: Separate your socks by color (dark and light) to avoid any color bleeding.
2. Check for stains: If there are any stains, treat them with a little laundry detergent or stain remover before washing.
3. Choose the right cycle: Put them in the washing machine and select a gentle cycle with cold water. This helps prevent shrinking and damage.
5. Drying: After washing, you can either air dry them or toss them in the dryer on a low heat setting. Just avoid high heat to keep them from shrinking!
And that’s it! You’ll have fresh, clean socks in no time! 🧦✨
RESPONSE TIMES VARY